Money Guard School is committed to protecting your privacy and ensuring transparency regarding how we collect, use, and protect your personal data. This Privacy Policy explains your rights, how your data is handled, and the choices you can make.
1. Information We Collect
We collect various types of information when you interact with our website or services:
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Personal Information: Name, email address, billing address, payment details, phone number.
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Account Information: Login credentials, course progress, quiz scores, certification status.
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Device & Usage Data: IP address, browser type, device type, time zone, referring URL, interaction logs.
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Communication Data: Emails sent to us, chat history, support requests, feedback submissions.
We do not collect or store sensitive financial data such as full credit card numbers. All payments are processed via secure third-party gateways.
2. How We Use Your Information
Your data is used to:
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Provide access to courses and digital services.
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Process payments and manage billing.
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Communicate course updates, news, or changes to our services.
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Respond to inquiries, technical issues, and customer support.
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Monitor platform performance and enhance the user experience.
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Comply with legal and regulatory obligations.
We never sell or rent your personal information to third parties.
3. Data Sharing and Third-Party Services
We may share data with trusted third parties to help us operate, improve, and market our services. These may include:
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Payment processors (e.g. Stripe, PayPal)
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Email marketing platforms
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Web hosting and analytics services
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Certification platforms
All third parties are contractually obligated to protect your data and use it only for authorized purposes.
4. Data Security
We implement a combination of physical, technical, and administrative security measures to protect your information:
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SSL encryption across the website
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Secure access controls and password hashing
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Routine data backups
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Firewall and monitoring tools
While we take all reasonable precautions, no system can be completely secure. Users are responsible for safeguarding their passwords and login credentials.
5. Data Retention
We retain your information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. You may request deletion of your data by contacting us at support@moneyguarsdup.com, subject to legal exceptions.
6. Your Rights
As a user, you have the right to:
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Access the personal data we hold about you
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Correct inaccurate or outdated information
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Request deletion of your data
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Withdraw consent to data processing
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Object to marketing communications
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Download your data in a readable format
To exercise any of these rights, please email support@moneyguarsdup.com.
7. GDPR Compliance
If you are located in the European Economic Area (EEA), the General Data Protection Regulation (GDPR) grants you additional rights:
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The right to be informed about how your data is collected and used
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The right to data portability
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The right to restrict or object to certain data processing activities
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The right to lodge a complaint with a data protection authority
We act as both Data Controller and Data Processor for personal data collected through our platform. Our legal basis for processing includes user consent, contract performance, and legitimate business interests.
8. Cookie Policy
Our website uses cookies to improve functionality, performance, and user experience. Cookies are small text files stored on your device.
Types of cookies we use:
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Essential Cookies: Necessary for core functionality such as login and navigation.
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Analytics Cookies: Used to track user behavior and improve our services.
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Preference Cookies: Save your settings and language preferences.
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Marketing Cookies: May be used for targeted advertising, if consented.
You may disable cookies in your browser settings, but some parts of the website may not function properly as a result.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and the effective date at the top will be revised. We encourage users to review this policy periodically.
10. Contact Us
If you have questions or concerns about this Privacy Policy or how your data is handled, please reach out to us:
Email: support@moneyguarsdup.com
Subject Line: Privacy Inquiry